Converge 2024 Mobile App FAQs

Wi-Fi Information

How can I access complimentary Wi-Fi for use during the conference?

  • Network Name: converge24
  • Password: converge24

Accessing the App

Visit http://www.shmconverge.org/app to view the app on your mobile device. You will be prompted to login or create an account using the event code that was emailed to you. (If you can’t locate the email, please reach out to [email protected].
The mobile app is only compatible with Apple and Android smartphones.  Alternatively, you may visit shmconverge.org/webapp to access the website version of the event app. Attendees can use their existing app account credentials or create an account by using the event code that was provided to registrants via email. You will be prompted to enter your name and email.

Please note that the user account between the website and mobile app are synced, check your confirmation email with the unique Access Key (password) for future account recovery purposes.

For on-site assistance at Converge 2024, visit the Tech Squad located in Converge Central in Hall F.

    • Click the following link: shmconverge.org/app to download the SHMLive app. Or search the “SHMLive” app by going to your device’s app store (iOS App Store or Android Google Play).
    • Launch the SHMLive app, search and tap the “SHM Converge 2024” event icon.
    • Tap “Create Account”.
    • Enter the event code “converge24” (not case sensitive).
    • Enter your first, last name, and email address. Tap the “Create Account” button to complete the account creation process. You will immediately be authenticated; you may follow the rest of the profile setup process or skip to proceed to the event home screen. A confirmation email will be sent with a unique Access Key (password) for future account recovery purposes.

Please note, when using the app, we ask that partners not solicit/ direct message attendees without permission/consent. This is not available in lieu of or to serve in place of lead retrieval devices.

Logging into the App

If you already have the app downloaded, logging in is just as easy.

  • Launch the SHMLive app, search and tap the “SHM Converge 2024” event icon.
  • Tap “Create Account”.
  • Enter the event code.
  • Enter your first, last name, and email address. Tap the “Create Account” button to complete the account creation process. You will immediately be authenticated; you may follow the rest of the profile setup process or skip to proceed to the event home screen. A confirmation email will be sent with a unique Access Key (password) for future account recovery purposes.

For on-site assistance at Converge 2024, visit the Tech Squad located in Converge Central in Hall F.

Why should I log into the app?

The entire app is gated for paid registrants only.  When you create a profile within the app, you gain access to more features including the ability to:

  • Create a customizable meeting agenda
  • Download available presentation slides
  • Directly message attendees
  • Share over social media
  • Share contacts
  • Take notes
  • And more!

Advanced Learning Course Information

All course materials are available in the Converge 2024 app for course attendees only.

Once you log in to the app, navigate to the Advanced Learning Course icon on the home screen. Select the desired ALC and enter the passcode. The course agenda, handouts, and available presentation files will be pre-populated.

Don’t have your ALC passcode?

The passcodes have been emailed to all ALC registrants. The passcode will also be provided at the beginning of each course.  If you still have questions, please visit the SHM Tech Squad located in Converge Central in Hall F, exhibit hall level of the Convention Center.

How can I access the content on my computer?

The mobile app is only compatible with Apple and Android smart phones.  Alternatively, you may visit to view and download the available agenda and slides for your ALC.

Abstract ePoster Competition

Finalist posters (all categories): Finalist posters will present during the Finalist reception held April 13 from 6:00 p.m. – 7:30 p.m.

Research posters: Research posters run on Saturday, April 13 from 9:15 a.m. – 1:00 p.m. and 2:30 – 2:55 p.m. Please find your time in your ePoster Harvester.

Innovations posters: Innovations posters run on Sunday, April 13 from 2:55 – 5:25 p.m. Please find your time in your ePoster Harvester.

Pediatric Vignette posters: Pediatric Vignette posters run on Sunday, April 14 from 12:30 – 12:50 p.m. Please find your time in your ePoster Harvester.

Adult Vignette posters: Adult Vignette posters run on Sunday, April 14 from 8:00 – 11:00 a.m., 12:50 – 1:00 p.m. and 3:20 – 5:40 p.m. Please find your time in your ePoster Harvester.

ePoster Online Gallery can be found on the Abstracts ePoster Gallery icon within the app.

All ePoster will present in the ePoster gallery in Converge Central in Hall F.

All registrants and registered guests with a badge are welcome to attend ePoster presentations in Converge Central in Hall F. Children must be accompanied by an adult.

ePoster Online Gallery can be found on the Abstracts ePoster Gallery icon within the app. Winners will be indicated on the online Supplement of the Journal of Hospital Medicine:  https://www.shmabstracts.com.

Claiming Your CME and Other Educational

Credit evaluations for SHM Converge can be accessed and completed directly through the SHMLive app.

  1. Fill out your Credit Profile (Coming Soon) in this section of the app (without this you will not be able to claim a certificate).
  2. Navigate through the Agenda & Presentations button to the name of the session you are attending.
  3. Click the Evaluation icon from the session page and answer all required questions. Evaluations become available 10 minutes before the scheduled end of the session.
  4. Your sessions will appear under Completed Sessions in the Task List, and sessions can be removed if you evaluated by mistake. Each completed session will tally the associated credit amount.
  5. After evaluating each of your attended sessions, please complete the Overall Meeting Evaluation.
  6. Claim and save your certificate.

Please note: SHM will automatically report credit details to ACCME and ABIM, but attendees will need to submit any required credit items to AAFP, AOA, and ABP directly.

For questions about claiming educational credits, please email [email protected].

To access your Advanced Learning Course or Academic Leadership Summit evaluations:

  1. Click the link you find on the Agenda in your password-protected course materials.
  2. You will be taken to the SHM Learning Portal.
  3. Click “Log in” in the upper right and enter your SHM username and password.
  4. Once you are logged in, you will see a message confirming your enrollment in your course.
  5. Click the course title to enter the evaluation.
  6. Click “Take Course” on the right-hand side and follow on-screen directions to complete the evaluation.

For questions about claiming educational credits, please email [email protected].

SHM Membership

  • Visit the SHM Pavilion #624 to renew your membership, update your profile, and more.
  • Swing by the Chapters Corner in Converge Central in Hall F. Throughout the main conference, Converge will host designated times for attendees to meet others from their own chapter. Come with questions or interest in getting involved; staff and local chapter leaders will be happy to connect with you!
  • Attend any of the 30+ SIFs that focus on an array of topics and/or practice types with hospital medicine. These sessions are an opportunity to meet and network with peers and learn about these topics and how to remain engaged with SHM and thought leaders throughout the year.
  • The complete SIF schedule can be found here.

Exhibitor Bingo

  1. Visit the exhibitors that were randomly generated on your Bingo Card.
  2. Use the Engagement Arena map in the app to help navigate the Engagement Arena.
  3. As you visit the exhibitors, have them initial in their corresponding square.
  4. Win bingo by completing a bingo diagonally, horizontally, AND vertically.
  5. Once you have bingo completed all three ways noted above, return your completed bingo card to the SHM Pavilion #624 (or the SHM Converge Partner Registration Desk if the Engagement Arena is closed) by 4:00 p.m. on April 14, 2024.

The prizes are to be determined. Please check back later!

  • The prize drawings will take place no later than April 15, 2024, at 12:00 p.m. You do not need to be present to win the prize. Winners will be notified via email and instructed on how to retrieve their prize.

Engagement Arena

The SHM Converge Engagement Arena is located in Exhibit Hall GH. We welcome attendees to join our partners for networking, learning, meals, and more! This year the Engagement Arena has been reimagined to encourage attendees to visit partners that share their goals for growth, development and so much more.

  • Premier Engagement Arena locations include:
    • Premium Promenade
    • Converge Square (Home to the SHM Pavilion- Booth #624)
    • Expert Theaters
    • Demonstration Theaters

Engagement Arena Full Hours

  • Saturday, April 13, 2024 8:45 a.m. – 4:30 p.m.
  • Sunday, April 14, 2024 9:00 a.m. – 4:00 p.m.

Join us to complete this year’s gamification, the chance to win prizes, and the opportunity to network and learn about partners and colleagues.

On Demand Purchase

You may visit staff at the registration desk, or the Tech Squad, in Converge Central in Hall F of the convention center to add On Demand to your account if you haven’t already.

SHM Converge On Demand gives you access to online audio and slide recordings from all didactic SHM Converge sessions plus you get 10 additional sessions that weren’t at Converge.

View sessions you couldn’t attend and earn up to 98.75 AMA PRA Category 1 Credit(s)™ and up to 56 ABIM MOC points. Visit the registration desk to purchase for the special on-site registration rate of $325 for SHM members and $490 for non-member. This rate will increase to $499 for members and $649 for nonmembers after the conference.

Already Purchased On Demand

Have you already purchased SHM Converge On Demand with your conference registration?

On Demand content will be available after April 30, 2024 once the recordings are received and the 10 additional sessions are added in.

For questions about SHM Converge On Demand, please feel free to contact SHM at 800-843-3360 or [email protected].

Accreditation Statement

The Society of Hospital Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Statement

The Society of Hospital Medicine designates this enduring activity for a maximum of 98.75 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Maintenance of Certification (MOC) Statement

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 56 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.